CEO Decision Trigger

This firm had huge growth potential, but their offices operated in silos, limiting scale. The CEO needed a way to unite independent operators under one brand and strategic framework while preserving their entrepreneurial spirit.

Challenge

  • Offices operated independently in silos, limiting the firm's ability to scale.
  • Needed to balance local autonomy with strategic alignment across locations.
  • Required a unified brand and operational model without stifling entrepreneurial drive.

Intervention

  1. Defined a scalable model that preserved entrepreneurial spirit.
  2. Facilitated alignment conversations with location leaders.
  3. Created a framework for growth while maintaining operational flexibility.
  4. Built collaboration channels for shared learning and resource optimization.

Results

  • Transformed 7 independent offices into a cohesive, high-growth brand.
  • Achieved 25% YOY revenue growth for 3 years.
  • Created a culture of shared best practices, accelerating business performance.
  • Strengthened leadership engagement, ensuring buy-in for continued growth.

Key Takeaway

Multi-location businesses must balance autonomy with alignment. By structuring the right conversations and execution frameworks, I helped this firm turn scattered success into a repeatable growth model.

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