CEO Decision Trigger
This firm had huge growth potential, but their offices operated in silos, limiting scale. The CEO needed a way to unite independent operators under one brand and strategic framework while preserving their entrepreneurial spirit.
Challenge
- Offices operated independently in silos, limiting the firm's ability to scale.
- Needed to balance local autonomy with strategic alignment across locations.
- Required a unified brand and operational model without stifling entrepreneurial drive.
Intervention
- Defined a scalable model that preserved entrepreneurial spirit.
- Facilitated alignment conversations with location leaders.
- Created a framework for growth while maintaining operational flexibility.
- Built collaboration channels for shared learning and resource optimization.
Results
- Transformed 7 independent offices into a cohesive, high-growth brand.
- Achieved 25% YOY revenue growth for 3 years.
- Created a culture of shared best practices, accelerating business performance.
- Strengthened leadership engagement, ensuring buy-in for continued growth.
Key Takeaway
Multi-location businesses must balance autonomy with alignment. By structuring the right conversations and execution frameworks, I helped this firm turn scattered success into a repeatable growth model.